1. data protection at a glance

General information

The following information provides a simple overview of what happens to your personal data when you visit our website. Personal data is any data that can be used to identify you personally. Detailed information on the subject of data protection can be found in our data protection declaration listed below this text.

Data collection on our website

Who is responsible for data collection on this website?

Data processing on this website is carried out by the website operator. You can find the operator’s contact details in the legal notice of this website.

How do we collect your data?

On the one hand, your data is collected when you provide it to us. This may, for example, be data that you enter in a contact form.

Other data is collected automatically by our IT systems when you visit the website. This is primarily technical data (e.g. internet browser, operating system or time of page view). This data is collected automatically as soon as you enter our website.

What do we use your data for?

Some of the data is collected to ensure that the website is provided without errors. Other data may be used to analyse your user behaviour.

What rights do you have regarding your data?

You have the right to receive information about the origin, recipient and purpose of your stored personal data free of charge at any time. You also have the right to request the correction, blocking or deletion of this data. You can contact us at any time at the address given in the legal notice if you have any further questions on the subject of data protection. You also have the right to lodge a complaint with the competent supervisory authority.

Analysis tools and tools from third-party providers

When you visit our website, your surfing behaviour may be statistically evaluated. This is mainly done using cookies and so-called analysis programmes. The analysis of your surfing behaviour is usually anonymous; the surfing behaviour cannot be traced back to you. You can object to this analysis or prevent it by not using certain tools. Detailed information on this can be found in the following privacy policy.

You can object to this analysis. We will inform you about the objection options in this privacy policy.

2. General notes and mandatory information

Data protection

The operators of these pages take the protection of your personal data very seriously. We treat your personal data confidentially and in accordance with the statutory data protection regulations and this privacy policy.

When you use this website, various personal data is collected. Personal data is data that can be used to identify you personally. This privacy policy explains what data we collect and what we use it for. It also explains how and for what purpose this is done.

We would like to point out that data transmission over the Internet (e.g. when communicating by email) may be subject to security vulnerabilities. Complete protection of data against access by third parties is not possible.

Note on the responsible body

The controller responsible for data processing on this website is

ELEO GmbH
Ziegeleistr. 14
96269 Großheirath

Telephone: 09565 / 509170
E-mail: kundenservice@eleo-zaun.de

The controller is the natural or legal person who alone or jointly with others determines the purposes and means of the processing of personal data (e.g. names, e-mail addresses, etc.).

Right to lodge a complaint with the competent supervisory authority

In the event of breaches of data protection law, the data subject has the right to lodge a complaint with the competent supervisory authority. The competent supervisory authority for data protection issues is the state data protection officer of the federal state in which our company is based. A list of data protection officers and their contact details can be found at the following link: https://www.bfdi.bund.de/DE/Infothek/Anschriften_Links/anschriften_links-node.html.

Right to data portability

You have the right to have data that we process automatically on the basis of your consent or in fulfilment of a contract handed over to you or to a third party in a commonly used, machine-readable format. If you request the direct transfer of the data to another controller, this will only be done insofar as it is technically feasible.

SSL or TLS encryption

This site uses SSL or TLS encryption for security reasons and to protect the transmission of confidential content, such as orders or enquiries that you send to us as the site operator. You can recognise an encrypted connection by the fact that the address line of the browser changes from ‘http://’ to ‘https://’ and by the lock symbol in your browser line.

If SSL or TLS encryption is activated, the data you transmit to us cannot be read by third parties.

Information, blocking, deletion

Within the framework of the applicable legal provisions, you have the right at any time to free information about your stored personal data, its origin and recipient and the purpose of the data processing and, if necessary, a right to correction, blocking or deletion of this data. You can contact us at any time at the address given in the legal notice if you have any further questions on the subject of personal data.

4. data collection on our website

Cookies

Some of the Internet pages use so-called cookies. Cookies do not damage your computer and do not contain viruses. Cookies are used to make our website more user-friendly, effective and secure. Cookies are small text files that are stored on your computer and saved by your browser.

Most of the cookies we use are so-called ‘session cookies’. They are automatically deleted at the end of your visit. Other cookies remain stored on your end device until you delete them. These cookies enable us to recognise your browser on your next visit.

You can set your browser so that you are informed about the setting of cookies and only allow cookies in individual cases, exclude the acceptance of cookies for certain cases or in general and activate the automatic deletion of cookies when closing the browser. If cookies are deactivated, the functionality of this website may be restricted.

Cookies that are required to carry out the electronic communication process or to provide certain functions that you have requested (e.g. shopping basket function) are stored on the basis of Art. 6 para. 1 lit. f GDPR. The website operator has a legitimate interest in the storage of cookies for the technically error-free and optimised provision of its services. Insofar as other cookies (e.g. cookies for analysing your surfing behaviour) are stored, these are treated separately in this privacy policy.

Server log files

The provider of the pages automatically collects and stores information in so-called server log files, which your browser automatically transmits to us. These are:

• Browser type and browser version
• Operating system used
• Referrer URL
• Host name of the accessing computer
• Time of the server enquiry
• IP address

This data is not merged with other data sources.

The basis for data processing is Art. 6 para. 1 lit. f GDPR, which permits the processing of data for the fulfilment of a contract or pre-contractual measures.

Contact form

If you send us enquiries via the contact form, your details from the enquiry form, including the contact details you provide there, will be stored by us for the purpose of processing the enquiry and in the event of follow-up questions. We will not pass on this data without your consent.

The data entered in the contact form is therefore processed exclusively on the basis of your consent (Art. 6 para. 1 lit. a GDPR). You can revoke this consent at any time. All you need to do is send us an informal email. The legality of the data processing operations carried out until the revocation remains unaffected by the revocation.

We will retain the data you provide on the contact form until you request its deletion, revoke your consent for its storage, or the purpose for its storage no longer pertains (e.g. after fulfilling your request). Mandatory statutory provisions – in particular retention periods – remain unaffected.

Newsletter

On our website you have the opportunity to register for the free ELEO GmbH newsletter. The newsletter informs you about current offers, new products, special promotions and exclusive benefits. We also use the newsletter to inform you from time to time about upcoming surveys and competitions and to ask for your opinion about our services.

To register, all you need to do is enter your e-mail address. For a personalised approach, you can voluntarily provide us with your title, first name, surname and date of birth. After submitting the registration form, you will receive a confirmation e-mail from us (double opt-in e-mail). Registration for the newsletter only becomes effective once you have clicked on the link in the confirmation e-mail. If you do not click on the link in the confirmation e-mail, the registration will not be completed.

As part of this service and on the basis of your consent, we also collect and process usage data. The data processing for the implementation and optimisation of the newsletter service is based on your consent in accordance with Art. 6 para. 1 sentence 1 lit. a) GDPR.

You can revoke your consent for the newsletter service at any time with effect for the future and unsubscribe from the newsletter. For this purpose, you can use the unsubscribe link provided at the end of each newsletter email or contact us using the email address you registered for the newsletter; please use the contact details provided. Your e-mail address will then be deleted from the newsletter mailing list.

Sending of surveys and offers

If you have provided us with your e-mail address when purchasing goods or services, we reserve the right to send you invitations to feedback surveys and regular offers for goods or services similar to those already purchased from our range by e-mail. In accordance with Section 7 (3) UWG, this does not require your separate consent. Data processing is carried out on the basis of our legitimate interest in sending personalised direct advertising in accordance with Art. 6 para. 1 lit. f GDPR. However, if you have initially objected to the use of your e-mail address for this aforementioned purpose, we will of course not send you any e-mails. Even if you have not initially objected, you are entitled to object to the use of your e-mail address for the aforementioned advertising purpose at any time with effect for the future by notifying the controller, see the beginning of our data protection information. Upon receipt of your objection, the use of your e-mail address for advertising purposes will be discontinued immediately.

Application (application by e-mail)

Purpose of data processing: Processing your application and carrying out the application procedure; consideration of your application in future application procedures, provided you have given your express consent.

Legal basis: Art. 6 para. 1 lit. a GDPR, Art. 6 para. 1 lit. b GDPR, Art. 9 para. 1 GDPR, Art. 49 para. 1 lit. a GDPR

Categories of data: Master data, contact data, content data, contract data, possibly connection data, possibly usage data and possibly special categories of personal data within the meaning of Art. 9 para. 1 GDPR (depending on the specific job advertisement; only the data relating to your application that you provide to us and that we are authorised to process in the context of applications will be stored).

Notes on external pages of ELEO GmbH

Facebook

At the addresses
https://www.facebook.com/ELEOPavillon/ and https://www.facebook.com/ELEOZaunsysteme/
we have set up pages for our company. In addition, we are also represented on Facebook for
Italy https://www.facebook.com/eleo.it/,
France https://www.facebook.com/ELEOFR and
the Netherlands https://www.facebook.com/eleo.hek/.

When you access these pages, Facebook processes your personal data. We receive statistics on the use of these pages, which are derived from this data.
Legal basis: Art. 6 para. 1 lit. a GDPR, Art. 49 para. 1 lit. a GDPR.
Categories of data: Master data, contact data, content data, usage data, connection data, possibly location data.
Recipients of the data: Meta Platforms Ireland Ltd., 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland (“Facebook”) (as joint controller, Art. 26 GDPR – the essence of the agreement can be accessed at https://www.facebook.com/legal/terms/page_controller_addendum).
Rights of data subjects: Facebook is responsible for the implementation of your data subject rights. Facebook informs you about your data subject rights at https://www.facebook.com/legal/terms/information_about_page_insights_data.

Instagram
On the platform “Instagram” of Meta Platforms Ireland
Ltd., 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland (“Facebook”) we have set up pages for our company at the addresses https://www.instagram.com/eleo_de, https://www.instagram.com/eleo.fr, https://www.instagram.com/eleo_nl/ and https://www.instagram.com/eleo_it. When you access these pages, Facebook processes your personal data.

Legal basis: Art. 6 para. 1 lit. a GDPR, Art. 49 para. 1 lit. a GDPR.

Categories of data: Master data, contact data, content data, usage data, connection data, possibly location data.
Recipients of the data: Meta Platforms Ireland Ltd., 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland (“Facebook”) (as joint controller, Art. 26 GDPR – the essence of the agreement can be accessed at
https://www.facebook.com/legal/terms/page_controller_addendum).
Rights of data subjects: Meta is responsible for the implementation of your data subject rights. Meta informs you about your data subject rights at https://www.facebook.com/legal/terms/information_about_page_insights_data.

Pinterest
On the “Pinterest” platform, we have set up pages at the addresses https://de.pinterest.com/eleo_de/, https://fr.pinterest.com/eleo_fr/, https://it.pinterest.com/eleo_it/, https://nl.pinterest.com/eleo_nl/. When you access these pages, Pinterest processes your personal data. We receive statistics on the use of these pages, which are derived from this data.

Legal basis: Art. 6 para. 1 lit. a GDPR, Art. 49 para. 1 lit. a GDPR.

Categories of data: Master data, contact data, content data, usage data, connection data, possibly location data.

Recipients of the data: Pinterest Europe Ltd., Palmerston House, 2nd Floor Fenian Street, Dublin 2, Ireland.

5. Analysis tools and advertising

Google Analytics

This website uses functions of the web analysis service Google Analytics. The provider is Google Inc, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA.

Google Analytics uses so-called ‘cookies’. These are text files that are stored on your computer and enable your use of the website to be analysed. The information generated by the cookie about your use of this website is usually transmitted to a Google server in the USA and stored there.

The storage of Google Analytics cookies is based on Art. 6 para. 1 lit. f GDPR. The website operator has a legitimate interest in analysing user behaviour in order to optimise both its website and its advertising.

We use Google Analytics 4 (provider: Google Ireland Limited). With your consent (Art. 6(1)(a) GDPR), usage data is processed to analyse behaviour on our website. IP addresses are anonymised and event data is stored for 14 months. Optional Google Signals allow cross-device analysis, provided you have consented to this in your Google account.
You can revoke your consent at any time via the cookie settings.

IP anonymisation

We have activated the IP anonymisation function on this website. This means that your IP address will be truncated by Google within member states of the European Union or in other signatory states to the Agreement on the European Economic Area before being transmitted to the USA. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and truncated there. On behalf of the operator of this website, Google will use this information to analyse your use of the website, to compile reports on website activity and to provide the website operator with other services relating to website activity and internet usage. The IP address transmitted by your browser as part of Google Analytics will not be merged with other Google data.

Browser plugin

You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. You can also prevent Google from collecting the data generated by the cookie and relating to your use of the website (including your IP address) and from processing this data by Google by downloading and installing the browser plug-in available at the following link: https://tools.google.com/dlpage/gaoptout?hl=de.

Translated with DeepL.com (free version)

Objection to data collection

You can prevent the collection of your data by Google Analytics by clicking on the following link. An opt-out cookie will be set to prevent your data from being collected on future visits to this website: Deactivate Google Analytics.

You can find more information on how Google Analytics handles user data in Google’s privacy policy: https://support.google.com/analytics/answer/6004245?hl=de.

Order data processing

We have concluded a contract with Google for commissioned data processing and fully implement the strict requirements of the German data protection authorities when using Google Analytics.

Google Analytics Remarketing

Our websites use the functions of Google Analytics Remarketing in conjunction with the cross-device functions of Google AdWords and Google DoubleClick. The provider is Google Inc, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA.

This function makes it possible to link the advertising target groups created with Google Analytics Remarketing with the cross-device functions of Google AdWords and Google DoubleClick. In this way, interest-based, personalised advertising messages that have been adapted to you depending on your previous usage and surfing behaviour on one end device (e.g. mobile phone) can also be displayed on another of your end devices (e.g. tablet or PC).

If you have given your consent, Google will link your web and app browsing history to your Google account for this purpose. In this way, the same personalised advertising messages can be displayed on every device on which you sign in with your Google account.

To support this function, Google Analytics collects Google-authenticated user IDs that are temporarily linked to our Google Analytics data in order to define and create target groups for cross-device advertising.

You can permanently object to cross-device remarketing/targeting by deactivating personalised advertising in your Google account by following this link: https://www.google.com/settings/ads/onweb/.

The data collected in your Google account is summarised exclusively on the basis of your consent, which you can give or revoke at Google (Art. 6 para. 1 lit. a GDPR). For data collection processes that are not merged in your Google account (e.g. because you do not have a Google account or have objected to the merging), the collection of data is based on Art. 6 para. 1 lit. f GDPR. The legitimate interest arises from the fact that the website operator has an interest in the anonymised analysis of website visitors for advertising purposes.

Further information and the data protection provisions can be found in Google’s privacy policy at: https://www.google.com/policies/technologies/ads/.

Google AdWords and Google Conversion Tracking

This website uses Google AdWords. AdWords is an online advertising programme of Google Inc, 1600 Amphitheatre Parkway, Mountain View, CA 94043, United States (‘Google’).

As part of Google AdWords, we use what is known as conversion tracking. When you click on an advert placed by Google, a cookie is set for conversion tracking. Cookies are small text files that the Internet browser stores on the user’s computer. These cookies lose their validity after 30 days and are not used to personally identify the user. If the user visits certain pages of this website and the cookie has not yet expired, Google and we can recognise that the user clicked on the ad and was redirected to this page.

Each Google AdWords customer receives a different cookie. The cookies cannot be tracked via the websites of AdWords customers. The information collected using the conversion cookie is used to generate conversion statistics for AdWords customers who have opted for conversion tracking. Customers are told the total number of users who clicked on their advert and were redirected to a page with a conversion tracking tag. However, they do not receive any information that can be used to personally identify users. If you do not wish to participate in tracking, you can object to this use by easily deactivating the Google Conversion Tracking cookie via your Internet browser under user settings. You will then not be included in the conversion tracking statistics.

The storage of ‘conversion cookies’ is based on Art. 6 para. 1 lit. f GDPR. The website operator has a legitimate interest in analysing user behaviour in order to optimise both its website and its advertising.

You can find more information about Google AdWords and Google Conversion Tracking in Google’s privacy policy: https://www.google.de/policies/privacy/.

You can set your browser so that you are informed about the setting of cookies and only allow cookies in individual cases, exclude the acceptance of cookies for certain cases or in general and activate the automatic deletion of cookies when closing the browser. If cookies are deactivated, the functionality of this website may be restricted.

Consent Mode v2

We use Google Consent Mode v2 to control the behaviour of our Google tags in accordance with your consent in the cookie banner. If no consent is given, our tag sends anonymised signals to Google, which are used exclusively for the modelled measurement of aggregated conversion data. Legal basis: Art. 6 para. 1 lit. a GDPR.

Google Customer Match

If you have given your consent, we use hashed customer data (e.g. email address) to create target groups for personalised ads in Google Ads (‘Customer Match’). The hash values are transmitted to Google Ireland Limited, where they are matched with Google accounts. Legal basis: Art. 6 (1) lit. a GDPR. After matching, the hash values are deleted. Processing in the USA by Google LLC is possible; this is secured by the EU-US Data Privacy Framework (DPF) and supplemented by standard contractual clauses.

Enhanced Conversions

We use the ‘Enhanced Conversions’ feature to assign conversions more accurately. This allows hashed order data (e.g. email) to be securely transmitted to Google. The data is used exclusively for performance measurement. Legal basis: Art. 6(1)(a) GDPR.

Bing Universal Event Tracking (UET)

Data is collected and stored on our website using Bing Ads technologies, from which user profiles are created using pseudonyms. This is a service provided by Microsoft Corporation, One Microsoft Way, Redmond, WA 98052-6399, USA. This service enables us to track the activities of users on our website if they have reached our website via adverts from Bing Ads. If you reach our website via such an advert, a cookie is placed on your computer. A Bing UET tag is integrated on our website. This is a code that is used in conjunction with the cookie to store some non-personal data about the use of the website. This includes, among other things, the time spent on the website, which areas of the website were accessed and which ad the user used to access the website. Information about your identity is not recorded.

The information collected is transferred to Microsoft servers in the USA and stored there for a maximum of 180 days. You can prevent the collection of data generated by the cookie and related to your use of the website as well as the processing of this data by deactivating the setting of cookies. This may limit the functionality of the website under certain circumstances.

In addition, Microsoft may be able to track your usage behaviour across several of your electronic devices through so-called cross-device tracking and is therefore able to display personalised advertising on or in Microsoft websites and apps. You can deactivate this behaviour at http://choice.microsoft.com/de-de/opt-out.

You can find more information about Bing’s analytics services on the Bing Ads website (https://help.bingads.microsoft.com/#apex/3/de/53056/2). You can find more information on data protection at Microsoft and Bing in Microsoft’s privacy policy (https://privacy.microsoft.com/de-de/privacystatement).

Microsoft Clarity

When you visit this website, personal data is processed. Categories of data processed: Data for the creation of usage statistics. Purpose of processing: Anonymisation and creation of statistics and analysis of usage behaviour. Legal basis for processing: Your consent in accordance with Art. 6 (1) a GDPR. Data is transferred to: the independent controller Microsoft Ireland Operations Ltd., One Microsoft Place, South County Business Park, Leopardstown, Dublin 18, Ireland. The legal basis for the transfer of data to Microsoft Ireland Operations Ltd. is your consent in accordance with Art. 6 (1) a GDPR. This may also involve the transfer of personal data to a country outside the European Union. The transfer of data to the USA is based on Art. 45 GDPR in conjunction with the adequacy decision C(2023) 4745 of the European Commission, as the data recipient has committed to comply with the data processing principles of the Data Privacy Framework (DPF). To contact the data protection officer of Microsoft Ireland Operations Ltd. by email: https://www.microsoft.com/de-at/concern/privacy. The privacy policy of Microsoft Ireland Operations Ltd.: https://privacy.microsoft.com/de-de/privacystatement.

Facebook Pixel

We use the ‘visitor action pixel’ from Facebook, Inc, 1601 S. California Ave, Palo Alto, CA 94304, USA (‘Facebook’) to analyse and support online marketing measures. With its help, we can track the actions of users after they have seen or clicked on a Facebook advert. This enables us to record the significance of Facebook adverts for statistical and market research purposes. The data collected in this way is anonymous to us and the personal data of individual users is not visible to us. However, this data is stored and processed by Facebook. Facebook can link this data to your Facebook account and also use it for its own advertising purposes in accordance with Facebook’s data usage policy (https://de-de.facebook.com/policy.php). Cookies may be stored on your computer for these purposes. You can prevent the storage of cookies by selecting the appropriate settings in your browser software.

6. Plugins and tools

Google Maps

This site uses the Google Maps map service via an API. The provider is Google Inc, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA.

To use the functions of Google Maps, it is necessary to save your IP address. This information is usually transmitted to a Google server in the USA and stored there. The provider of this site has no influence on this data transfer.

The use of Google Maps is in the interest of an appealing presentation of our online offers and to make it easy to find the places we have indicated on the website. This constitutes a legitimate interest within the meaning of Art. 6 para. 1 lit. f GDPR.

You can find more information on the handling of user data in Google’s privacy policy: https://www.google.de/intl/de/policies/privacy/.

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